Can I get a copy of my certificate? Questions and Answers › Category: General › Can I get a copy of my certificate? 0 Vote Up Vote Down ptsadmin Staff asked 1 year ago My agency paid for my class but I need a copy. How do I get one? 1 Answers 0 Vote Up Vote Down ptsadmin Staff answered 1 year ago You need to contact your agency and request this. Many agencies have their own policies for how they handle issuing certificates.